FAQ's

1. How can I place an order?

You can place an order on our website by adding items to your cart and proceeding to checkout. You will be prompted to enter your shipping and billing information, and you can choose your preferred shipping method.

2. What forms of payment do you accept?

We accept Visa, Mastercard, American Express, Discover, Dinners Club, Bancontact, iDEAL, Shop Pay, Apple Pay, Google Pay, PayPal, and other major credit cards.

3. How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using this number on the carrier's website.

4. How can I cancel or change my order?

You can cancel or change your order by contacting us at support@thisshirtissick.com as soon as possible. If your order has already been shipped, we will be unable to make any changes.

5. How can I return or exchange an item?

You can initiate a return or exchange by contacting us at support@thisshirtissick.com within 14 days of receiving your order. We will provide you with the necessary instructions for returning or exchanging the item.

6. What is your return policy?

We accept returns within 14 days of receipt of the item. The item must be in new, unused condition and include all original packaging and tags.

7. How long will it take to process my refund?

Once we receive your return, we will process your refund within 3-5 business days.

8. How do I use a promo code?

You can enter your promo code at the checkout page, where it will be applied to your order.

9. How do I contact customer service?

You can contact our customer service team at support@thisshirtissick.com. We will be happy to assist you with any questions or concerns.

10. Do you offer international shipping?

Yes, we offer international shipping. Please see our shipping page for rates. Please note that customs and import duties may apply to international orders.

Thank you for choosing our e-commerce website. If you have any other questions or concerns, please do not hesitate to contact us at support@thisshirtissick.com.